Refund Policy – GUFO™
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Refund Policy

Returns

RETURN RIGHT EXTENDED UP TO JANUARY 6th, 2018

GLOBAL WARRANTY AND SUPPORT PROGRAM

Creating a positive shopping experience is a vital goal for GUFO. If you are not satisfied

with your purchase, we will do everything possible to remedy the situation. Below is our

return policy.


RULES TO MAKE A RETURN

According to the EU directive 2011/83/CE you should exercise the return right within 14

days from the day you received the product. This term is extended for a further day in case

the last day is not a working one.

Before sending the product please consult the warranty into this page of our website. If you

have the right to benefit from the warranty, your product will be repaired or replaced free of

charge. Otherwise, the product will be repaired for a fee.

Customers are responsible for any additional duties, taxes, or shipping fees that can be

charged due to their specific locality.

IF YOU HAVE PROBLEMS WITH YOUR PRODUCT PLEASE REFER TO OUR GLOBAL

WARRANTY RATHER THAN COME BACK TO THE STORE!

Here is the procedure:

1. Fill in the “Return Form” and press “Send”.

2. Print the filled form and follow the instructions to return the product.

3. Please send all the required information, including the return form correctly filled in

and the product to our headquarter: Via Transito 41 – Catania 95121 – Italy.

For any other queries you might have please feel free to contact our customer service by email

to info[at]gufodesign.com

Return Form

If you ship from one of the following countries:

Albania, Altana, Armenia, Bosnia, Croatia, Georgia, Iceland, Kosovo, Macedonia, Moldova,

Montenegro, Norway, Russia, Serbia, Switzerland, Turkey, Ukraine.

Be sure to print, fill out the form and attach Proforma Refund on the outside of the package in

order to facilitate the reading.

INCISIONE GRATUITA - Regala un Natale Speciale. SOLO fino al 2 Gennaio Dismiss